Effective August 25, 2026 · Version 2026-08-25
This Privacy Policy explains how Briox Technologies LLC ("BRIOX," "we") collects, uses, and shares information when you use the BRIOX app and services. By using BRIOX you agree to this Policy together with our Terms & Conditions.
You provide: name, email, phone, address and service area, vehicle details (make, model, year, license plate), booking details, messages, ratings, before/after photos, and — for detailers — business name, insurance/equipment/qualification details and documents.
Automatically: device and usage data, approximate or precise location (with your permission) to match and route jobs, and session cookies to keep you signed in.
To create and secure your account; match customers with detailers; process and track bookings; enable messaging and support; verify detailer eligibility; prevent fraud and abuse; mediate disputes; send transactional and (with consent) marketing messages; and improve the service.
With the other party to a booking as needed to perform the service (e.g., a detailer sees the pickup location, vehicle, and plate; personal phone numbers are masked through our call proxy). With service providers that operate the platform on our behalf (hosting, email, push, maps, payments, vehicle imagery) under confidentiality obligations. When required by law or to protect rights and safety. We do not sell your personal information.
Location is used to show nearby jobs, provide live tracking and ETAs, and target area-based offers. You can control location permission through your device settings; some features may not work without it.
We send transactional messages (booking updates, receipts, security notices) that are part of the service. Separately, and where you have opted in, we use your contact information, your service area / address, and your booking history to send you offers and to show relevant deals and detailers in the app — that is, for advertising/marketing and to personalize what you see.
You can opt out of marketing at any time using the unsubscribe link in any marketing email or in your account settings, and doing so does not affect the transactional (service) messages you still need to receive. We do not give your personal data to detailers for their own marketing, and we do not sell your personal information.
Before/after photos are used to verify work and are deleted after the customer approves them — except where retained as evidence for an open dispute.
Payments are processed by our payment provider, Stripe, not by BRIOX. When you pay for a service your card details are collected and handled directly by Stripe under its own terms and privacy policy — BRIOX never receives or stores full card numbers. We receive only limited information back from Stripe (such as a payment token, the card brand and last four digits, and the status of a charge, refund, or payout), which we use to process bookings, show receipts, handle refunds and disputes, and pay detailers. For detailers, Stripe also collects the bank and identity details required to send payouts. See Stripe's privacy policy for how it handles your information.
To grow the network of available detailers, we may identify professional detailing businesses from public and commercial business listings and contact them about joining BRIOX. This outreach is directed to businesses in their professional capacity and relies on our legitimate interest in building the marketplace (and, where required, applicable consent). Every message includes a way to unsubscribe; we maintain a suppression list and stop contacting a business on request. We do not use this process to contact consumers, and we do not sell or share this information for advertising.
We keep information for as long as your account is active and as needed to provide the service, then as required for legal, accounting, security, and dispute-resolution purposes. When you delete your account we revoke access and remove your credentials and linked logins; certain transaction records may be retained as described in the Terms.
You can access and update your profile, manage notification preferences, and delete your account in the app at /delete-account.
California residents (CCPA/CPRA). You have the right to know and access the personal information we collect, to request correction or deletion of it, and to opt out of the "sale" or "sharing" of personal information as those terms are defined under the CPRA. We do not sell your personal information, and we do not "share" it for cross-context behavioral advertising as those terms are defined. We do not use or disclose sensitive personal information beyond the purposes permitted by the CPRA. We will not discriminate against you for exercising any of these rights.
Other regions. Depending on where you live, you may have additional rights — for example, to access, correct, delete, or port your data, or to object to or restrict certain processing.
How to exercise your rights. Email privacy@briox.info or use in-app account deletion at /delete-account. We respond within 45 days (extendable where the law permits) and may need to verify your identity before acting on a request.
We use industry-standard measures (encrypted transport, hashed passwords, signed session cookies, access controls). No system is perfectly secure, so we can't guarantee absolute security.
BRIOX is not directed to children under 18 and we do not knowingly collect their information.
We may update this Policy; material changes will be posted here with a new version and date.
Privacy questions or data requests: privacy@briox.info
Briox Technologies LLC, 2261 Northpark Dr #2078, Kingwood, TX 77339